All Mod Miss Jewerly is handmade after purchase and shipped from Paris, Arkansas with tracking available! Please allow 1-2 weeks for shipping of all hand stamped pieces and 2-8 days on any other items. Most Mod Miss jewelry is lead and nickel free for sensitive ears, for highly sensitive ears ask us about our Stainless Steel options! However you should not shower or swim in our jewelry. Our jewelry is handmade for you, we do not refund or exchange. For all customer services inquiries, email